UNDERSTANDING YOUR BILL

HSC 254.156 Disclosure

At ER of Mesquite, we are committed to transparency in billing and ensure that you have a clear understanding of all charges related to your visit. As required by Texas Health and Safety Code (HSC) Section 254.156, we provide the following disclosure:

Facility Fees:
This facility charges a fee for medical treatment, which may include various costs associated with the care provided. Below, you will find the details as mandated by law:

  • Median Facility Fee: The middle charge for medical services provided at our ER.
  • Range of Possible Facility Fees: These are the potential charges depending on the level of care needed.
  • Facility Fees for Each Level of Care: Fees vary based on the treatment provided, such as emergency care, observation, or intensive treatment.

Observation Fees:
In addition to medical treatment, we may charge an observation fee for patients who need to stay under supervision for further assessment. Here’s what you’ll find related to observation charges:

  • Median Observation Fee: The middle charge for observation services.
  • Range of Possible Observation Fees: Fees vary depending on the nature and duration of observation required.
  • Observation Fees for Each Level of Care: Costs will be based on the level of care provided.
Doctor Patient 2

Other Important Information

  1. We will provide a physical copy of this disclosure statement to you, even if you refuse or are unable to sign it. If you are unable to sign, we will note that in your file.
  2. We are required by law to update this statement annually and keep it available for review on our website, including all relevant fee information.

 

Do You Need a CT Scan Now?

A CT scan is one of the fastest and most accurate diagnostic tools available. It plays a crucial role in emergency medicine by enabling our physicians to quickly assess injuries and conditions that may require urgent care. At ER of Mesquite, we are fully equipped to perform CT scans to help in diagnosing your emergency.

Guide to Your Bill

When you visit ER of Mesquite, here’s a step-by-step explanation of how we process your bill:

Insurance Information

Insurance Information

During your visit, we gather details about your insurance coverage, co-payment, and any allowances your plan provides. This helps us determine what your insurance will cover and what you may need to pay out of pocket.
Patient Advocacy

Patient Advocacy

If the EOB shows that additional amounts are due, we will work directly with your insurance provider to ensure that your coverage is applied correctly. Our team acts as your advocate to resolve any discrepancies and minimize your out-of-pocket expenses
Claim Processing

Claim Processing

Once your insurance claim is processed, you will receive an Explanation of Benefits (EOB) from your insurance company. The EOB outlines what has been covered, any unpaid charges, and what remains for you to pay. Keep in mind that the amount listed as due may sometimes be higher than expected or inaccurate.
Medical Treatment Fees

Medical Treatment Fees

We invoice your insurance provider for the medical treatment provided. Please note that in addition to facility charges, separate billing may occur for physician services.
Final Invoice

Final Invoice

Once the insurance claim has been processed and all applicable fees have been covered, you will receive a final statement. If there are any outstanding charges, you will be notified accordingly
No Hidden Charges – We Advocate for You

No Hidden Charges – We Advocate for You

At ER of Mesquite, we believe in clear, straightforward billing with no hidden fees. Our team ensures that all charges are accurate and that you fully understand the costs associated with your care. If you ever have questions or concerns about your bill or the insurance process, we are here to help.
247 Care – No Wait, No Worries

24/7 Care – No Wait, No Worries

We are here to provide you with urgent care whenever you need it, without the long wait times of traditional emergency rooms. Your health is our priority, and we strive to make the billing and insurance process as seamless as possible.

Have Questions or Need Assistance?

If you have any questions or need assistance understanding your bill, we’re here for you. Our team will help clarify any confusion and work with your insurance to make sure that your claim is processed correctly. We are always available to assist with any concerns or billing inquiries.

We hope this clears up any confusion regarding your bill. At ER of Mesquite, we are dedicated to providing excellent care, and we stand by our patients every step of the way.